Privacy Policy
Last Updated: [13.06.2026]
At VectaClinic (“we”, “our”, or “us”), accessible from https://vectaclinic.com, we are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services.
1. Who We Are
VectaClinic provides healthcare-related information, consultation services, and patient support through its website and associated communication channels.
Data Controller:
VectaClinic
Website: https://vectaclinic.com
Email: [info@vectaclinic.com]
2. Information We Collect
We may collect the following categories of information:
Information You Provide
- Full name
- Email address
- Phone number
- Country of residence
- Medical inquiry details
- Appointment requests
- Information submitted through contact forms, WhatsApp, live chat, or email communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website addresses
- Cookie identifiers
Sensitive Health Information
If you voluntarily provide medical information, treatment history, photographs, reports, or other health-related data, we process such information solely for the purpose of evaluating your inquiry, arranging consultations, and providing requested services.
3. How We Use Your Information
We use personal data to:
- Respond to inquiries and consultation requests
- Schedule appointments
- Provide patient support
- Communicate treatment information
- Improve our website and services
- Maintain website security
- Comply with legal and regulatory obligations
- Send service-related communications
Where required by law, we will obtain your consent before using your information for marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Legitimate business interests that do not override your fundamental rights
5. Sharing of Information
We may share personal data with:
- Medical professionals and healthcare providers involved in your treatment process
- Technology and hosting providers
- Appointment management systems
- Legal, regulatory, or governmental authorities when required by law
- Professional advisors and auditors
- We do not sell personal information to third parties.
6. International Data Transfers
Your information may be processed or stored in countries outside your country of residence. When transferring personal data internationally, we implement appropriate safeguards as required by applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Health-related information may be retained for periods required by applicable healthcare and legal regulations.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure website functionality
- Analyze website performance
- Improve user experience
- Measure marketing effectiveness
- You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
10. Data Security
We implement appropriate technical and organizational measures designed to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Destruction
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
11. Third-Party Services
Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices of such third parties and encourage users to review their privacy policies.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.
14. Contact Us
If you have questions about this Privacy Policy or our data processing practices, please contact:
VectaClinic
Website: https://vectaclinic.com
Email: [info@vectaclinic.com]
Phone: [05467612373]
Address: [15 Temmuz Mah, Güneşli, Fevzi Çakmak Cd No:15 D:B, 34212 Bağcılar/İstanbul]
15. Compliance with Turkish KVKK
For users located in Türkiye, personal data is processed in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”). Individuals may exercise their rights under Article 11 of KVKK by contacting VectaClinic through the contact information provided above.